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Contact by Phone
All Departments
including Online Banking Customer Service
Ville Platte Location337-363-5541
Crowley Location337-783-0412
Alexandria Location318-443-3700
Masonic Drive Location318-445-4090
Pineville Location318-445-3336
Kings Country Location318-640-3000
Telephone Banking System 24 hours337-363-5548 or 800-427-5548
Lost or Stolen Visa Debit Card/ATM Card or Compromised PIN Numbers
If your Visa Debit or ATM card or PIN number has been lost or stolen, contact your local branch office during normal business hours. After business hours or on weekends call...
1-800-264-5578
Lost or Stolen Visa Credit Card
If you believe that any of your Visa Credit cards and/or PIN has been lost or stolen or that a transaction involving your account has been made without your permission, call this number immediately or contact your local branch office during normal business hours.
800-423-7503
Contact by Email
General mailboxevangeline@therealbank.com
Contact by Mail
Ville Platte Main Branch OfficeThe Evangeline Bank & Trust Company
PO Box 346
Ville Platte, LA 70586
Crowley Branch OfficeThe Evangeline Bank & Trust Company
PO Box 496
Crowley, LA 70527
Alexandria Branch OfficeThe Evangeline Bank & Trust Company
PO Drawer 12900
Alexandria, LA 71315